Welcome to the ICTU Support Centre!


We use a support ticket system to organize support requests and provide you with better service. Each support request is given a special ticket number that can be used to track its progress and online responses. We offer thorough archives and histories of all of your support requests for your reference. To submit a ticket, you must include your full name, email address, phone number, help topic, issue summary, location, department, and building floor.

Click on the image below to Create a Ticket!

ICTU Ticketing System

Feel free to contact any member of the Information & Communication Technologies Unit (ICTU) for any information or clarity if needed.

NAMES

EXT

CUG

Denese Palmer

7193

876-317-8749

Calvin Goodin

7122

876-531-6595

Kamol Williams

7192

876-791-9739

Roshelle Taylor

7127

876-803-6590

Nastassia Naughty

7920

876-542-6678

Gregory Sinclair

7125

876-818-5210

Service Desk

7123

876-537-6826

Allan Carter

7124

876-536-7860

Oneil Facey

7126

876-536-8018

Leon-Neil Nash

7128

876-317-8760

Richard Ashley

1941 876-349-3137

Chadrick Wilkins
1941

Chelsey Smith

7123


KNOWLEDGEBASE


Knowledgebase articles are a convenient way for the ICT Support Team to share information. By pre-populating articles with help topics relating to FAQ’s, clients are able to help themselves with more common issues that arise to reduce wait time and make happy customers.

Click on the image below to browse FAQs.

Knowledgebase



We are located at:
45-47 Barbados Avenue,
Kingston 5, Jamaica.
Masonic Building, Ground Floor
Building Operator: 876-633-7433