Welcome to the ICT Support Centre!


 We use a support ticket system to organize support requests and provide you with better service. Each support request is given a special ticket number that can be used to track its progress and online responses. We offer thorough archives and histories of all of your support requests for your reference. To submit a ticket, you must include your full name, email address, phone number, help topic, issue summary, location, department, and building floor.

Click on the image below to Create a Ticket!



ICTU Ticketing System



Feel free to contact any member of the Information & Communication Technologies Unit (ICTU) for any information or clarity if needed.

NAMES

 EXT

 CUG
Denese Palmer

 7193

 876-317-8749
Calvin Goodin

 7122

 876-531-6595
Kamol Williams

 7192

 876-791-9739
Roshelle Taylor

 7127

 876-803-6590
Nastassia Naughty

 7920

 876-542-6678
Gregory Sinclair

 7125

 876-818-5210
Tajera Lawrence (Service Desk)

 7123

 876-537-6826
Allan Carter

 7124

 876-536-7860
Oneil Facey

 7126

 876-536-8018
Leon-Neil Nash

 7128

 876-317-8760
Richard Ashley

 1941

 876-349-3137
Arthur Lewis

 2238

 876-787-8056
Antonio Neil

 7123
Chelsey Smith

 7123


KNOWLEDGEBASE


Knowledgebase articles are a convenient way for the ICT Support Team to share information. By pre-populating articles with help topics relating to FAQ’s, clients are able to help themselves with more common issues that arise to reduce wait time and make happy customers.

Click on the image below to browse FAQs.

Knowledgebase



We are located at:
45-47 Barbados Avenue,
Kingston 5, Jamaica.
Ground Floor, Masonic Building
Building Operator: 876-633-7433