Frequently Asked Question

There is no display on the monitor
Last Updated 2 years ago

  • Make sure the monitor is on
If no power light (green or orange light) is seen on the monitor display
  • Try pressing the power button until it comes on
If your computer monitor was on and you stepped away from the computer and upon returning it was black, it's likely that the computer is asleep.
  • Try moving your mouse, clicking the mouse buttons, and/or pressing any key (space bar) on the keyboard to wake it up.
  • Make sure that the monitor is connected properly to the back of the computer.
For additional support if you're still having issues, contact the help desk.

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