Frequently Asked Question

What to do when windows displays blue screen at startup?

Last Updated 2 years ago

If you may also get a Windows startup menu upon reboot.

Choose 'Start Windows Normally' and see if the problem goes away. It may be a one-off glitch.

If Windows hasn't automatically restarted after displaying a blue screen,

Press the Ctrl & Alt & Del keys on your keyboard at the same time to restart the machine. You may need to press and hold the power button on the machine to force it to turn off.
Switch it back on

If you get a Windows startup menu upon reboot:

For additional support if you're still having issues, contact the help desk.

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