Frequently Asked Question

Procedure

Logging page

Step 1. Open up your web browser (e.g. Google Chrome, Firefox, Microsoft Edge or Brave)



Step 2. Navigate to ''http://cloud.moh.gov.jm'' or Click the URL https://cloud.moh.gov.jm/ then enter username and password then click log in.



Step 3. Click plus sign to upload or add file. To create new folder or new file select appropriate icon:

File upload
Navigate to the file location and click Open; the file will be uploaded to the cloud in a few seconds.

A New Folder

1. In the same box, name the folder and press enter.
2. Enter the details for the folder or file, then click the icon and follow the instructions.
3. Enter the person's name or email address here.

Creating a User Circle

1. Sign in to the MOH&W cloud.
2. Click the icon
3. Click on "Create a new circle" and give it a suitable name.
4. Click Personal or Public circles, then create and add members to your circle.

N.B. Once you've read the manual, using the platform is simple.

Sharing a folder/file via a link

1. Open the MOH&W Cloud from your desktop.
2. Click the Share link button
3. Once the link has been generated, you can send it via email or share it with others.
4. You will be able to specify when and how the link will expire.
5. Copies of the MOHW Cloud Manual as well as instructions for using the MOHW Cloud will be available.

For additional support if you're still experiencing difficulties, contact the help desk.

Extension: 7123
Support Email: ictsupport.moh.gov.jm