Frequently Asked Question

Keyboard or mouse not functioning correctly?

Last Updated 2 years ago

Make sure the keyboard/mouse is firmly plugged into the back of the computer
Try unplugging one or both, and then reinserting it into the back of the computer
Try plugging your USB keyboard/mouse into a different USB socket
Replace the keyboard/mouse with one that you know works

For additional support if you're still having issues, contact the help desk.

Extension: 7123
Support Email: ictsupport.moh.gov.jm