Frequently Asked Question

Why won't my pc turn on?

Last Updated 11 months ago

Check that all the cables are securely plugged into the back of the machine and the monitor.
Check that the power cables are plugged into a power socket and the socket has been turned on.
Try using a different power socket or, if you are using a power extension strip, plug the power cable directly into a power socket in the wall.
If the computer still doesnt power up.

For additional support if you're still having issues, contact the help desk.

Extension: 7123
Support Email: ictsupport.moh.gov.jm