Frequently Asked Question

Why won't my pc turn on?
Last Updated 5 months ago

  1. Check that all the cables are securely plugged into the back of the machine and the monitor.
  2. Check that the power cables are plugged into a power socket and the socket has been turned on.
  3. Try using a different power socket or, if you are using a power extension strip, plug the power cable directly into a power socket in the wall.
  4. If the computer still doesnt power up.
For additional support if you're still having issues, contact the help desk.

Extension: 7123
Support Email: ictsupport.moh.gov.jm

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