Frequently Asked Question

How can I turn off a non-responsive computer?
Last Updated 2 years ago

Press the Windows key on the keyboard, or click Start. The Start menu opens.
In the Start menu, click Power, then click Shut down or Press Ctrl+Alt+Del and click the power button in the bottom-right corner of the screen or From the Windows desktop, press Alt+F4 to get the Shut Down Windows screen.

For additional support if you're still having issues, contact the help desk.

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