Click on the category to browse FAQs.
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MOH&W Cybersecurity (1)
Cybersecurity is a broad field focused on protecting systems, networks, and data from cyber threats like hacking, malware, phishing, and ransomware. It involves a mix of technologies, processes, and best practices to ensure confidentiality, integrity, and availability (CIA) of information.
Key Areas of Cybersecurity:
- Network Security – Protecting internal networks from intrusions (firewalls, IDS/IPS, VPNs).
- Application Security – Securing apps during development and deployment (secure coding, patching).
- Endpoint Security – Protecting devices like laptops, servers, IoT (antivirus, EDR).
- Cloud Security – Safeguarding data and apps in cloud environments (IAM, encryption).
- Identity & Access Management (IAM) – Ensuring only authorized users access resources (MFA, RBAC).
- Incident Response & Forensics – Detecting, responding to, and investigating attacks.
- Risk Management & Compliance – Meeting standards like ISO 27001, NIST, GDPR.Common Threats:
- Phishing (fake emails to steal info)
- Malware (viruses, trojans, ransomware)
- DDoS attacks (flooding a system with traffic)
- Man-in-the-Middle attacks (intercepting data in transit)
- Zero-day exploits (attacking unpatched vulnerabilities)Best Practices:
- Use strong passwords + MFA
- Keep systems patched and updated
- Regular data backups
- Network segmentation and firewalls
- Security awareness training for employees
- Implement incident response plans -
MOH&W Email (11)
Previously using Mdaemon World Client, the Ministry of Health & Wellness now uses Outlook.
All of your contacts, calendar, and email in one location
Work effectively by gathering your email, calendar, contacts, tasks, and other information in one location. Access contacts, read LinkedIn profiles, and share attachments directly from OneDrive with the help of office integration.Be prepared and organized.
Right from your calendar, reserve conference rooms and keep track of RSVPs to invitations to meetings. By exchanging calendars and checking your teammates' availability, you may make arrangements and coordinate schedules.Your security is reliable
Get the enterprise-grade security that many of the biggest organizations in the world rely on to give you peace of mind. Without obstructing you, Outlook works around the clock to safeguard your private information.Intelligence that is beneficial to you
Outlook foresees your requirements. traveling and paying bills are automatically added to your calendar, and intelligent reminders help keep you on track. Search helps you find information quickly.
URL: https://outlook.moh.gov.jm/owa/
MS Exchange Training: https://cloud.moh.gov.jm/s/QTpyNJDbQt9SLTE -
MOH&W Hardware (10)
Hardware fundamentals for computers.
What is a Computer Hardware?
Computer hardware includes the physical parts of a computer, such as the case, central processing unit, random access memory, monitor, mouse, keyboard, computer data storage, graphics card, sound card, speakers and motherboard. By contrast, software is the set of instructions that can be stored and run by hardware. -
MOH&W Software (195)
Describe software?
Software is a set of instructions, data or programs used to operate computers and execute specific tasks. It is the opposite of hardware, which describes the physical aspects of a computer. Software is a generic term used to refer to applications, scripts and programs that run on a device. -
MOH&W Telephony (3)
VOIP (Voice over Internat Protocal)
Telephony is the field of technology involving the development, application, and deployment of telecommunication services for the purpose of electronic transmission of voice, fax, or data, between distant parties. The history of telephony is intimately linked to the invention and development of the telephone.
VoIP, often known as IP telephony, is a technique and collection of technologies for delivering voice conversations and multimedia sessions over IP networks, including the Internet. The provision of communications services (voice, fax, SMS, and voice-messaging) through the Internet as opposed to the public switched telephone network (PSTN), generally known as regular telephone service, is explicitly referred to as Internet telephony, broadband telephony, and broadband phone service.